Privacy Policy

1. Who We Are

This Privacy Policy is issued by six6e ("six6e", "we", "us", "our"), the operator of the online casino and sports betting platform available at https://six6e.com (the "Platform"). six6e acts as the data controller in respect of personal data collected through the Platform.

This Policy describes how six6e collects, uses, stores, shares, and protects the personal information of users ("you", "your") who access or use the Platform. By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

This Policy should be read alongside the six6e Terms & Conditions and Responsible Gaming Policy. In the event of any conflict between this Policy and the Terms & Conditions in relation to personal data, this Policy shall prevail.

2. Data We Collect

six6e collects personal data only to the extent necessary to provide the Platform's services, comply with legal obligations, and maintain security. The categories of data we collect include:

• Identity data: Full legal name, date of birth, gender, and copies of government-issued identification documents (such as CNIC or passport) collected during account registration and KYC verification.
• Contact data: Pakistani mobile number, email address, and city of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad).
• Account data: Username, encrypted password, account preferences, communication preferences, and responsible gaming settings.
• Transaction data: Records of all deposits, withdrawals, bets, wins, losses, and bonus transactions associated with your six6e account. Payment method identifiers (e.g., JazzCash wallet reference, bank account last digits) are recorded but full credentials are not stored by six6e.
• Technical data: IP address, device type, operating system, browser type, session duration, and pages visited on the Platform.
• Usage data: Betting history, game preferences, session frequency, and platform navigation patterns.
• Communications data: Records of correspondence with the six6e customer support team, including live chat transcripts and email exchanges.

six6e does not intentionally collect special categories of personal data (such as health data, racial or ethnic origin, or political opinions) in the ordinary course of its business.

3. How We Use Your Data

six6e uses your personal data for the following purposes:

• Account management: To register and maintain your six6e account, verify your identity, and provide access to the Platform's features.
• Transaction processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other supported payment methods.
• Regulatory compliance: To fulfil Know Your Customer (KYC), anti-money laundering (AML), and age verification obligations required under applicable gaming regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, and other prohibited conduct on the Platform.
• Customer support: To respond to queries, complaints, and responsible gaming requests submitted through the six6e support channels.
• Platform improvement: To analyse usage patterns and technical performance data in aggregate form to improve the six6e user experience.
• Marketing communications: To send promotional offers, bonus notifications, and relevant platform updates to users who have opted in to receive such communications.
• Responsible gaming: To monitor account activity for signs of problem gambling behaviour and to enforce self-imposed or regulatory restrictions.

4. Legal Basis for Processing

six6e processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and six6e, including operating your account, processing transactions, and providing gaming services.
• Legal obligation: Processing required to comply with applicable laws, including age verification, AML regulations, and reporting obligations to regulatory bodies.
• Legitimate interests: Processing carried out to pursue six6e's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as the receipt of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing

six6e does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary:

• Payment processors: JazzCash, Easypaisa, and partner banking institutions (HBL, UBL, Meezan Bank, Bank Alfalah) to process your PKR transactions. These processors operate under their own privacy policies and security standards.
• Identity verification providers: Third-party KYC and AML service providers engaged to verify identity documents and screen against sanctions lists.
• Technology providers: Hosting, cloud infrastructure, and platform software providers who process data on six6e's behalf under strict data processing agreements.
• Regulatory authorities: Gaming regulators, financial intelligence units, and law enforcement agencies where disclosure is required by law or court order.
• Professional advisers: Lawyers, auditors, and insurers where disclosure is necessary in connection with legal proceedings or compliance reviews.

All third parties who receive personal data from six6e are required to maintain its confidentiality and to use it only for the purposes for which it was shared.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside Pakistan where six6e's technology infrastructure or third-party service providers are located. Where such transfers occur, six6e takes appropriate steps to ensure that your data receives a level of protection consistent with the standards described in this Policy, including the use of contractual data protection clauses with recipient organisations.

7. Data Retention

six6e retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory, and contractual obligations. In practice, this means:

• Account and identity data is retained for a minimum of five years from the date of account closure, in accordance with typical AML record-keeping requirements.
• Transaction data is retained for a minimum of five years from the date of each transaction.
• Technical and usage data may be retained in anonymised aggregate form indefinitely for analytics purposes.
• Customer support correspondence is retained for three years from the date of the interaction.

Upon expiry of the applicable retention period, six6e will securely delete or anonymise your personal data unless further retention is required by law.

8. Cookies & Tracking Technologies

six6e uses cookies and similar tracking technologies on the Platform for the following purposes:

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cookies cannot be disabled.
• Analytics cookies: Used in aggregate, anonymised form to understand how players navigate the Platform and to identify areas for improvement. No individual user profile is built from analytics data.
• Preference cookies: Used to remember your account preferences, such as language settings and responsible gaming configurations.

six6e does not use third-party advertising cookies or behavioural retargeting technologies. You can manage non-essential cookies through your browser settings, though doing so may affect Platform functionality.

9. Your Rights

Depending on applicable law, you may have the following rights in relation to your personal data held by six6e:

To exercise any of these rights, contact six6e at [email protected]. six6e will respond to all data rights requests within 30 days. Where requests are complex or numerous, this period may be extended by a further 60 days with notice.

10. Children's Privacy

The six6e Platform is strictly intended for users aged 18 and above. six6e does not knowingly collect personal data from individuals under the age of 18. If six6e becomes aware that personal data has been collected from an underage individual, the relevant account will be closed immediately and all data will be deleted in accordance with applicable law.

Parents and guardians who believe that a minor may have registered with six6e should contact [email protected] immediately.

11. Security Measures

six6e implements a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

• All data transmitted between your device and the six6e Platform is encrypted using TLS/SSL (256-bit).
• Stored personal data is held in encrypted form on access-controlled infrastructure.
• User passwords are stored using one-way cryptographic hashing; six6e staff cannot read your password in plain text.
• Access to personal data within six6e is restricted to personnel with a legitimate operational need.
• six6e conducts regular security assessments and vulnerability testing of its Platform.

Despite these measures, no internet transmission or data storage system is completely secure. In the event of a data breach that poses a risk to your rights, six6e will notify affected users and relevant authorities in accordance with applicable law.

12. Changes to This Privacy Policy

six6e may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. Where changes are material, we will provide reasonable notice through the Platform or by email to your registered address before the changes take effect.

Your continued use of the six6e Platform following notification of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the six6e Data Protection team:

• Email: [email protected]
• Response time: Within 30 days for data rights requests; within 24 hours for urgent privacy concerns
• Support hours: 24/7, English language

six6e takes all privacy complaints seriously and will investigate every concern raised in good faith.